Returns & Exchanges
At Sebastian Says, we want you to be completely satisfied with your purchase. If your selected items are not quite right, we offer a 14-day return window for a refund or store credit on all full-priced items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure all items are in their original, unworn condition with tags attached, and securely pack them in the original shipping box.
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized postage location or scheduled pickup point.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing